Role Overview

We are seeking a dynamic and results-oriented Enterprise Sales Manager to drive new business acquisition, strategic account development, and revenue growth by offering customized CPaaS (Communication Platform as a Service) solutions to enterprise customers.

The ideal candidate will possess strong consultative selling capabilities, experience managing enterprise accounts, and expertise in selling cloud communication and SaaS-based solutions. This role demands a proven ability to engage with senior stakeholders, build long-term client relationships, and manage the complete sales lifecycle.

Key Responsibilities

Enterprise Business Development

• Identify, prospect, and acquire new enterprise clients across industries including:
• BFSI
• E-commerce
• Healthcare
• EdTech
• Logistics
• Fintech
• Retail
• Generate new business opportunities through networking, referrals, market research, and outbound prospecting.
• Develop and maintain a healthy sales pipeline to ensure consistent revenue growth.

Solution Selling

Drive sales of CPaaS products and communication solutions, including:

• Bulk SMS Solutions
• WhatsApp Business API
• Voice & IVR Solutions
• Rich Communication Services (RCS)
• Email APIs
• Chatbot Solutions
• Omnichannel Communication Platforms

Consultative Sales

• Conduct product demonstrations, solution presentations, and business discussions with CXOs, CTOs, CMOs, and other key decision-makers.
• Understand customer business challenges and recommend tailored CPaaS solutions.
• Prepare customized proposals, pricing models, and commercial negotiations.

Sales Management

• Own the complete sales cycle—from lead generation to deal closure.
• Consistently achieve monthly, quarterly, and annual sales targets.
• Maintain accurate CRM records, sales forecasts, and opportunity tracking.
• Ensure timely reporting of pipeline status and revenue projections.

Customer Relationship Management

• Collaborate with Product, Pre-Sales, and Customer Success teams to ensure smooth customer onboarding.
• Build long-term relationships with enterprise clients to maximize retention and upselling opportunities.
• Identify cross-selling opportunities within existing accounts.

Market Intelligence

• Monitor industry trends, competitor offerings, and emerging communication technologies.
• Provide market feedback to support product enhancements and go-to-market strategies.

Required Skills & Experience

• 4–8 years of experience in Enterprise Sales or B2B Sales.
• Mandatory experience in one or more of the following:
• CPaaS
• SaaS
• Telecom
• Cloud Communication
• Messaging Solutions
• Strong understanding of:
• Messaging APIs
• WhatsApp Business Platform
• SMS Gateway Solutions
• Voice & IVR Platforms
• Omnichannel Communication Platforms
• Demonstrated success in achieving and exceeding sales targets.
• Excellent communication, presentation, negotiation, and relationship-building skills.
• Strong consultative and solution-selling approach.
• Experience engaging enterprise-level stakeholders and senior decision-makers.
• Hands-on experience with CRM platforms such as Zoho CRM, Salesforce, or HubSpot.

Preferred Qualifications

• Bachelor's Degree in Business Administration, Marketing, Engineering, or a related field.
• MBA is preferred.

Key Performance Indicators (KPIs)

• Monthly and Quarterly Revenue Achievement
• New Enterprise Client Acquisition
• Sales Pipeline Creation and Growth
• Lead-to-Conversion Ratio
• Average Deal Size
• Client Retention and Upsell Revenue
• CRM Accuracy and Forecasting Discipline

What We Offer

• Competitive Fixed Salary with Attractive Performance Incentives
• High-growth career opportunities in the rapidly expanding CPaaS industry
• Direct exposure to senior leadership and business decision-makers
• Opportunity to work with cutting-edge cloud communication technologies
• Collaborative, entrepreneurial, and fast-paced work environment
• Continuous learning and career advancement opportunities