1Point1
Customer Support Executive – Tata Process
₹25,000–₹30,000 /mo
AKR Infinity, 3rd Floor, Sy No. 113, Hosur Rd, Krishna Reddy Industrial Area, 7th Mile, Muneshwara Nagar, Bengaluru, Karnataka 560068Full-timeOn-Site0–3 yrs20 openingsBPOImmediateDay Shifts
12th
Customer Support / BPO Handling × Inbound & Outbound Call Handling × Good Communication in English × Problem Solving × Basic Computer Skills ×
Customer Support Executive – Tata Process
Location:
On-site – [Office Location based on allocation]
Process:
Tata
Number of Positions:
20
Employment Type:
Full-time
Salary / CTC:
- Freshers: ₹25,000 CTC (₹20,000 Take Home)
- Experienced: ₹27,000 CTC (₹22,000 Take Home)
- 1+ Years Exp: ₹30,000 CTC (₹25,000 Take Home)
Shift & Working Days:
- Shift: 8 AM – 8 PM (Any 9 hours)
- 6 working days with 1 rotational weekly off
Experience Required:
- Freshers & Experienced candidates welcome
Educational Qualification:
- 12th Pass / Graduate (Any Stream)
Required Skills & Competencies:
- Good verbal and written communication in English
- Strong customer handling and problem-solving abilities
- Basic computer literacy (MS Office, typing, navigation, CRM tools)
- Ability to multitask in a fast-paced environment
- Professional and interpersonal skills
Nice-to-Have Skills:
- Experience in corporate BPO or customer support
- Knowledge of Tata products/services
Roles & Responsibilities:
- Handle inbound and outbound queries for Tata services
- Provide accurate solutions and updates to customers
- Maintain logs and CRM records of customer interactions
- Escalate issues promptly to ensure resolution
- Ensure adherence to quality standards and process compliance
- Support the team in achieving operational targets
Hiring Need:
Immediate
- 20. Customer service jobs for freshers and experienced