Relationship Manager

Rupeek, India’s leading asset-backed digital lending fintech platform, is hiring Relationship Managers across various Bangalore locations. This role focuses on customer engagement, gold loan valuation, and operational excellence while ensuring 100% compliance with KYC and company standards.

About the Company:

Founded in 2015 and headquartered in Bangalore, Rupeek is revolutionizing gold-backed lending across India. We are backed by investors such as Sequoia Capital, Accel Partners, Bertelsmann, and Elevation Capital. As of April 2024, Rupeek became profitable and raised $25M in equity capital to scale further.

Key Responsibilities:

• Conduct accurate gold valuation and stone deduction to prevent fraud or sub-standard asset appraisal.
• Ensure full compliance with company policies and regulatory standards, including KYC verification and digital registration.
• Support loan approvals by liaising with internal stakeholders and managers.
• Build strong customer relationships and generate new business through renewals and referrals.
• Educate and resolve customer queries regarding gold loan services and eligibility.
• Actively participate in business development activities to boost brand visibility and lead generation in assigned catchment areas.

Candidate Requirements:

• Bachelor’s degree (mandatory)
• 1–2 years of relevant experience in gold loan handling, valuation, and checking
• Age up to 30 years
• Proficiency in the local language with basic English communication
• Own a two-wheeler and valid driving license (mandatory)

Why Join Rupeek?

• Be part of a rapidly growing, investor-backed fintech innovator
• Opportunity to work in a challenging and rewarding environment
• Structured career growth and training
• Competitive compensation, sales incentives, and travel allowance