International Voice Process

Eligibility Criteria – Bangalore

• Good English communication skills required
• Qualification: SSLC / PUC / Graduation
• B.Tech and Postgraduate candidates are not eligible
• Age Limit: 18 to 32 years
• Open for Male & Female candidates

Job Details

• Job Type: Full-Time
• Shift: UK Rotational Shifts
• Weekly Offs: Rotational (2 days per week)

Perks & Benefits

• One-way cab facility provided
• Performance-based incentives up to ₹50,000

Job Description – Voice Process

• Handle inbound and outbound calls for Sky UK customers
• Assist customers with billing, service, and technical-related queries
• Deliver professional and high-quality customer service
• Resolve customer concerns within defined timelines
• Maintain accurate records of customer interactions
• Follow company policies, quality standards, and compliance guidelines
• Achieve individual and team performance targets (Quality, Productivity & CSAT)
• Coordinate effectively with team members and supervisors