Firstsource Solutions Ltd.
International Non Voice Process
₹19,000–₹25,000 /mo
MumbaiFull-timeOn-Site2–5 yrs10 openingsBPOImmediateUK rotational shifts
12th
Communication, Handle customer queries, Email & Chat Process
Eligibility Criteria – Mumbai
- Good English communication skills
- Qualification: 12th Pass / Graduation
- 12th Pass candidates must have a minimum of 2 years of experience
- Note: B.Tech, BCA, Diploma (Technical/Troubleshooting background) candidates are not eligible
- Age Limit: 18 – 32 years
- Gender: Male & Female
Job Details – Mumbai
- Job Type: Full-Time
- Shift: UK Rotational Shifts
- Weekly Offs: Rotational (2 days per week)
Job Description – Non-Voice Process
- Handle customer queries through chat and email support
- Provide accurate and timely resolutions to customer concerns
- Maintain and update customer information in internal systems
- Adhere to company processes and quality standards
- Meet defined productivity and performance metrics
- Work in UK rotational shifts
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