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ExpertCallers Solutions

International Inbound Service

₹3–₹4 /mo

BangaloreFull-timeOn-Site3–5 yrs2 openingsBPOImmediateDay Shifts

12th

Calling, English

We are looking for skilled Inbound Customer Service Representatives with over 3 years of experience in international customer service. Candidates must have excellent spoken English skills, be 12th pass, and aged between 18 to 30 years. As a part of our team, you will handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction.


**Responsibilities:**

- Handle inbound customer queries via phone, email, and chat.

- Provide prompt, accurate, and courteous responses to customer inquiries.

- Build rapport and maintain positive relationships with customers.

- Follow communication procedures, guidelines, and policies.

- Identify and escalate priority issues as per established protocols.


**Requirements:**

- Minimum 3 years of experience in inbound international customer service.

- Excellent spoken English and strong communication skills.

- High school diploma (12th pass) required.

- Age between 18 to 30 years.

- Proficiency in CRM software and MS Office.


If you meet these qualifications and are passionate about delivering exceptional customer service, we invite you to apply for this rewarding opportunity.


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This description clearly outlines the necessary experience, language proficiency, educational background, and age range required for the role of Inbound Customer Service Representative.

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