ExpertCallers Solutions
International Inbound Service
₹3–₹4 /mo
BangaloreFull-timeOn-Site3–5 yrs2 openingsBPOImmediateDay Shifts
12th
Calling, English
We are looking for skilled Inbound Customer Service Representatives with over 3 years of experience in international customer service. Candidates must have excellent spoken English skills, be 12th pass, and aged between 18 to 30 years. As a part of our team, you will handle customer inquiries, provide accurate information, and ensure high levels of customer satisfaction.
**Responsibilities:**
- Handle inbound customer queries via phone, email, and chat.
- Provide prompt, accurate, and courteous responses to customer inquiries.
- Build rapport and maintain positive relationships with customers.
- Follow communication procedures, guidelines, and policies.
- Identify and escalate priority issues as per established protocols.
**Requirements:**
- Minimum 3 years of experience in inbound international customer service.
- Excellent spoken English and strong communication skills.
- High school diploma (12th pass) required.
- Age between 18 to 30 years.
- Proficiency in CRM software and MS Office.
If you meet these qualifications and are passionate about delivering exceptional customer service, we invite you to apply for this rewarding opportunity.
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This description clearly outlines the necessary experience, language proficiency, educational background, and age range required for the role of Inbound Customer Service Representative.
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