Customer Support Executive – International Voice Process (UK Shift)

Job Title: Customer Support Executive – International Voice Process (UK Shift)

Job Category: BPO

Shift Timings: Night Shifts

Employment Type: Permanent Employment (full time)

Work Type: On-site

Job Description

We are hiring candidates for our International Voice Process to support UK-based clients. This is a voice-based customer support role that requires excellent communication skills, a problem-solving attitude, and a willingness to work in night shifts.

Responsibilities:

• Handle UK-based customer queries via voice support
• Provide timely and accurate resolutions
• Maintain customer satisfaction with a professional and courteous approach
• Log all interactions and update internal systems as per standard process
• Work collaboratively with internal teams to ensure issues are resolved quickly

Requirements:

• Minimum Qualification: 12th Pass
• Experience: Both freshers and experienced candidates are welcome
• Skills:
• Excellent verbal and written communication in English
• Comfortable working night shifts and rotational week-offs
• Basic computer knowledge and good typing speed
• Positive attitude and customer-first mindset

Salary Structure:

• Freshers: ₹24,000 CTC (₹21,000 in-hand)
• Experienced: ₹28,000 in-hand + performance-based incentives

Perks:

• Free cab facility – Pick-up and Drop (both ways)
• Immediate joiners are highly preferred

Work Mode: Work from Office

Location: Bommanahalli, Bangalore

Shift: Night Shift only (UK process)

• We are looking for energetic and motivated individuals who are eager to build their career in international customer service. If you are confident in your communication skills, enjoy solving customer issues, and are open to night shifts, this is the right opportunity for you.