Customer Service Associate

We’re Hiring: 100+ Customer Service Associates (Outbound – Sales & Collections)

We are excited to announce multiple openings for the role of Customer Service Associate in our Outbound Voice Process teams for Tata Motors Sales L1 and Tyger Capital Linguistic. This is a great opportunity for individuals who are passionate about customer interaction and looking to grow in a fast-paced, performance-driven environment.

Position Details:

• Job Role: Customer Service Associate
• Departments: Sales & Collections (Outbound Voice)
• Projects: Tata Motors Sales L1, Tyger Capital Linguistic
• Job Type: Full-time

Job Responsibilities:

• Make outbound calls to existing or potential customers
• Promote products or services and explain benefits
• Handle payment reminders and collection follow-ups
• Address customer inquiries professionally and resolve issues
• Record customer information accurately in the system
• Achieve individual and team sales/collection targets

Candidate Profile:

• Education: Graduate or Undergraduate from any discipline
• Experience: Open to freshers and experienced candidates
• Communication: Excellent spoken and written English

Required Skills:

• Strong communication and listening abilities
• Confident, courteous, and customer-centric approach
• Ability to adapt to changing processes and requirements
• Quick learner with a positive attitude
• Capable of handling work pressure and meeting targets
• Self-driven and result-oriented

Work Schedule:

• Male Candidates: Rotational shifts (24x7)
• Female Candidates: Day shifts (between 7:00 AM – 7:00 PM)
• Working Days: 6 days a week
• Week Offs: Rotational (no fixed off)

Selection Process:

• HR Round
• Operations Round
• Client Interview
• Final Assessment

Why Work With Us?

• Opportunity to work with leading industry clients
• Dynamic work environment with growth potential
• Training and support for skill development
• Performance-based career progression