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DBS Mintek

Customer Care Associate for Voice & Sales process

₹2–₹2 /mo

Applications closed

DBS MINTEK, Thane - Belapur Rd, Turbhe MIDC, Turbhe, Navi Mumbai,, Mumbai, 400705Full TimeOn-Site0–3 yrs200 openingsBPOImmediateDay Shift

12th

Excel, Computer

**Job Description: Customer Care Associate (Voice & Sales Process)**


Join our team in Mumbai as a Customer Care Associate for both Voice and Sales processes. You will be responsible for handling incoming and outgoing calls, addressing customer inquiries, promoting products/services, and ensuring high levels of customer satisfaction through effective communication. Proficiency in English, Hindi, and Marathi languages is essential, both spoken and written.


**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age requirement: 18 to 30 years.

- Strong interpersonal skills and a customer-centric approach.

- Prior experience in customer service or sales is advantageous.


**Responsibilities:**

- Manage customer interactions professionally and courteously.

- Provide accurate information and promote products effectively.

- Achieve daily and monthly sales targets.

- Resolve customer complaints and escalate issues as needed.


**Salary and Benefits:**

- Starting salary: INR 15,000 per month.

- Performance-based incentives and bonuses.

- Comprehensive training and opportunities for career advancement.


If you are enthusiastic about customer care and sales, apply now and join our dynamic team in Mumbai!

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