DBS Mintek
Customer Care Associate for Voice & Sales process
₹2–₹2 /mo
DBS MINTEK, Thane - Belapur Rd, Turbhe MIDC, Turbhe, Navi Mumbai,, Mumbai, 400705Full TimeOn-Site0–3 yrs200 openingsBPOImmediateDay Shift
12th
Excel, Computer
**Job Description: Customer Care Associate (Voice & Sales Process)**
Join our team in Mumbai as a Customer Care Associate for both Voice and Sales processes. You will be responsible for handling incoming and outgoing calls, addressing customer inquiries, promoting products/services, and ensuring high levels of customer satisfaction through effective communication. Proficiency in English, Hindi, and Marathi languages is essential, both spoken and written.
**Qualifications:**
- Minimum educational qualification: 12th pass.
- Age requirement: 18 to 30 years.
- Strong interpersonal skills and a customer-centric approach.
- Prior experience in customer service or sales is advantageous.
**Responsibilities:**
- Manage customer interactions professionally and courteously.
- Provide accurate information and promote products effectively.
- Achieve daily and monthly sales targets.
- Resolve customer complaints and escalate issues as needed.
**Salary and Benefits:**
- Starting salary: INR 15,000 per month.
- Performance-based incentives and bonuses.
- Comprehensive training and opportunities for career advancement.
If you are enthusiastic about customer care and sales, apply now and join our dynamic team in Mumbai!

