1Point1
Collections Assistant Manager
₹5–5.4 LPA
7th Mile Hosur Rd, Singasandra, Karnataka, 560068, IndiaFull-timeOn-Site7–12 yrs2 openingsFinanceImmediateDay Shifts
Graduation (10 + 2 + 3)
Collections Operations, Finance Operations, Debt Recovery Operations, Team Leadership, Stakeholder Management, Analytical Skills, Problem-solving, CRM Tools, Collection Software, Reporting Systems
Collections Assistant Manager (AM) – 2 Positions
Location: [Specify City]
Experience: 7–12 years in Collections / Finance domain
Package: Up to 5.4 LPA
Positions: 2
About the Role:
The Collections Assistant Manager will support strategic planning and execution of collections operations. This role requires experience in team management, process optimization, and reporting, ensuring that operational targets are consistently met.
Key Responsibilities:
- Oversee multiple collections teams and ensure adherence to KPIs
- Implement process improvements to enhance productivity and recovery rates
- Prepare and present weekly/monthly performance reports to senior management
- Handle escalated customer issues and ensure resolution within SLA
- Conduct regular training, coaching, and performance appraisals for team members
- Ensure compliance with regulatory and company guidelines
Required Skills & Qualifications:
- 7–12 years of experience in Collections, Finance, or Debt Recovery Operations
- Strong team leadership and stakeholder management skills
- Excellent analytical and problem-solving abilities
- Familiarity with CRM tools, collection software, and reporting systems
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