Collection Process Executive

Job Title: Collection Process Executive (Kannada / Tamil / Telugu)

Location: Bangalore (On-site)

Job Type: Full-time

Experience: 0–3 Years (Freshers & Experienced candidates can apply)

Job Description:

We are urgently hiring Collection Process Executives with fluency in Kannada, Tamil, or Telugu (with English proficiency). The role involves contacting customers for payment reminders, managing follow-ups, and ensuring timely collections. This is an excellent opportunity for candidates looking to grow their career in the BFSI/collections/customer support domain.

Key Responsibilities:

• Handle outbound collection calls in preferred regional language.
• Follow up with customers regarding overdue payments.
• Negotiate and educate customers on repayment schedules.
• Maintain call records and update customer payment status.
• Follow compliance guidelines and maintain professionalism during all interactions.
• Coordinate with the internal recovery and accounts team as needed.
• Meet daily/weekly collection targets.

Language Requirements:

• Must be fluent in Kannada, Tamil, or Telugu.
• Good command of English is required for documentation and system updates.

Eligibility:

• Minimum qualification: 10+2 / Graduate (any stream)
• DRA certified candidates are preferred (but not mandatory).
• Previous experience in collections/BPO/telecalling/customer support is an added advantage.
• Must be comfortable working from the office (Bangalore).

Salary:

₹13,000 to ₹15,000 per month (Based on experience and DRA certification)

Benefits:

• Performance-based incentives.
• Opportunity to work with reputed NBFC/BFSI clients.
• Career growth in collection and financial services domain.
• Training & onboarding support.

Shift Timings:

• Day shift (Monday to Saturday)