Xiaomi-Hotline(Voice) Customer Support

Job Overview:

We are hiring Customer Support Executives for Xiaomi’s inbound voice process. The role involves handling customer queries efficiently, providing accurate information, ensuring customer satisfaction, and maintaining professional communication.

Salary Details:

• Fresher (Undergraduates/Graduates): ₹20,000 take-home | CTC ₹25,000
• Experienced (Min. 6 months, Undergraduates/Graduates): ₹22,000 take-home | CTC ₹27,000

Eligibility & Qualification:

• Minimum qualification: 12th pass (Mandatory)
• Graduates are also eligible
• Experience: Freshers or candidates with minimum 6 months of experience

Language Requirements:

• Good English communication with Versant score 3–4
• Openings based on language proficiency:
• Tamil – 30
• Telugu – 35
• Malayalam – 22
• Kannada – 20
• Odiya – 20

Work Schedule:

• 6 days working
• Fixed Sunday off

Other Requirements:

• Gender: Male/Female
• Age: 18–30 years

Interview Process:

1. HR Round
2. Trainer Round
3. Versant Voice Test (Passing Score: 3–4)
4. Client Round
5. Aptitude Test