Team Lead - Telesales Hyderabad

Job Title: Team Lead - Telesales

Location: 251/19/A, 3rd Floor, Jayalakshmi Towers, Motilal Nehru Nagar, Prakash Nagar, Begumpet, Hyderabad

No. of Openings: 1

About the Role:

Shaadi.com is looking for a skilled and motivated Team Lead for our Telesales department in Hyderabad. This position requires leading a team focused on telesales and inside sales, driving performance, and achieving sales targets. The ideal candidate will have a strong background in B2C sales and voice processes, with a proven track record in hardcore sales leadership.

Key Responsibilities:

- Lead and manage a telesales team to meet and exceed sales goals.

- Oversee daily operations, including call quality, productivity, and performance metrics.

- Provide training, coaching, and support to team members to enhance their sales skills.

- Monitor and analyze sales data to implement strategies for improvement.

- Handle complex sales queries and resolve issues effectively.

Qualifications:

- Minimum of 2 years of team lead experience in telesales or inside sales with a focus on hardcore sales.

- Excellent communication and leadership skills.

- Ability to work in a rotational shift with 1 rotational off, from 10 AM to 7 PM.

- HSC (Higher Secondary Certificate) or equivalent qualification.

Salary: Up to ₹40,000 - ₹45,000 in hand.

Interview Mode: Face-to-face interview. Please submit your resume for consideration.