Senior Style Associate

Job Title: Senior Style Associate

Location: Hyderabad

• HYD – AS Rao Nagar
• Gachibowli
• Kokapet

Job Summary

The Senior Style Associate plays a key role in achieving store targets by delivering exceptional customer service, driving sales, maintaining visual standards, and supporting team performance. This position works closely with store leadership to ensure smooth daily operations and high customer satisfaction.

Key Responsibilities

• Support the Store Manager and Assistant Store Manager in achieving sales targets and business goals.
• Deliver excellent customer service and ensure a positive in-store experience.
• Handle escalated customer concerns professionally and ensure timely resolution.
• Maintain and enhance visual merchandising standards as per company guidelines.
• Manage inventory activities including stock replenishment, stock audits, and monitoring product movement.
• Minimize stock discrepancies and maintain accurate inventory records.
• Process billing and transactions through POS systems and promote cross-selling and upselling.
• Follow all Standard Operating Procedures (SOPs) and operational policies.
• Assist in training and mentoring new and existing team members on products and service standards.

Candidate Profile

• Minimum HSC qualification or above.
• At least 2 years of experience in fashion retail.
• Age between 18 and 35 years.
• Basic computer knowledge preferred.

Required Skills & Competencies

Communication Skills

• Strong verbal and interpersonal communication abilities.
• Fluent in local language and English.

Customer Engagement

• Builds strong customer relationships.
• Understands customer needs and provides personalized assistance.

Non-Verbal Communication

• Maintains confident eye contact and positive body language.
• Demonstrates professional posture and gestures.

Personal Presentation

• Well-groomed with a strong sense of fashion and style.
• Maintains high standards of hygiene and appearance.

Retail Knowledge

• Familiar with POS, SOPs, visual merchandising, and inventory control.
• Capable of handling customer grievances effectively.