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Shaadi.com

Product Advisor- Shaadi.com

₹15,000–₹18,000 /mo

KochiFull-timeOn-Site0–3 yrs20 openingsBPOImmediateDay Shifts

12th

communication

What you will do in this role:

  •  
  • Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products 
  • which would help them in their life partner search. 
  • Following the defined sales process to convert free members into revenue paying customers. 
  • Ensuring Call Disposition Comments are updated once the call is completed with all relevant details. 
  • Making required number of calls for following up with Enquiries which are not converted. 
  • Updating the details of follow-up in the system. 
  • Meeting daily talk time Targets and Calls to be done. 
  • Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
  • Appearing for periodic evaluations.
  • Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
  • Maintaining all documentation that pertains to the above responsibilities.

 

What you should have:

 

  • 1 year of relevant experience Sales or Telesales.
  • Strong negotiation and consultative selling skills.
  • Effective communication skills- verbal and written.
  • Clear diction and clarity in speech.
  • Minimum Qualification HSC.

 

Brownie Points:

  • Fluent in Malayalam and English

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