Shaadi.com
Product Advisor- Shaadi.com
₹15,000–₹18,000 /mo
KochiFull-timeOn-Site0–3 yrs20 openingsBPOImmediateDay Shifts
12th
communication
What you will do in this role:
- Making outbound calls to Shaadi.com Members basis the leads provided offering the customers products
- which would help them in their life partner search.
- Following the defined sales process to convert free members into revenue paying customers.
- Ensuring Call Disposition Comments are updated once the call is completed with all relevant details.
- Making required number of calls for following up with Enquiries which are not converted.
- Updating the details of follow-up in the system.
- Meeting daily talk time Targets and Calls to be done.
- Meeting Revenue Targets and ensuring Lead to Conversion Ratios are met.
- Appearing for periodic evaluations.
- Interfacing with walk-in customers (if assigned the task), explaining to them features of Shaadi.com/Centre and converting them to Premium Membership.
- Maintaining all documentation that pertains to the above responsibilities.
What you should have:
- 1 year of relevant experience Sales or Telesales.
- Strong negotiation and consultative selling skills.
- Effective communication skills- verbal and written.
- Clear diction and clarity in speech.
- Minimum Qualification HSC.
Brownie Points:
- Fluent in Malayalam and English
- Product Advisor Shaadi.com
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