Measurement and Reporting New Associate

Job description

 About The Role 

Job Id :N/A

Skill required: Business Reporting & Governance - Reporting Analytics

Designation: Measurement and Reporting New Associate

Qualifications:Any Graduation

Years of Experience:0 to 1 years

What would you do?

The Business Reporting and Governance vertical helps to deploy and deliver robust tracking mechanism for SLA/KPI or any other operations on a day-to-day basis. The Governance team will be responsible for contractual compliance of various aspects of contract like Governance, Reporting, Incident Management, Change Management and Survey Management along with driving automation and analytics. Assessing, managing, using, improving, monitoring, maintaining, and protecting organizational information through a system of decision rights and accountabilities for information related processes, executed according to agreed-upon models which describe who can take what actions, with what information, when, under what circumstances and using what methods.

What are we looking for?

Decent communication skills with professional presence

Experience in reporting of contractual metrics and operational KPIs

Adaptability to change.

Adept in working across a heavily matrixed organization.Skills

Proficient in MS Office with advance knowledge in excel formulas.

Ability to create meaningful presentation through PowerPoint.

Roles and Responsibilities:

Publish Daily / Weekly / Monthly Reports on time with accuracy.

Support in delivery of ad hoc reports.

Identify opportunities to automate reports

 Qualification Any Graduation

Role: Operations - Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Operations

Education

UG: Any Graduate

PG: Any Postgraduate