Cogent E-Services
Email Support Executive
₹20,000–₹22,000 /mo
4th Floor, Cogent E Services Ltd, Redbrick Offices, Kalpataru Prime Plot No D3, Road No 16, Ambika Nagar, Next to Ashar IT Park, Wagle Industrial Estate, Thane West 400604Full-timeOn-Site0–5 yrs10 openingsBPOImmediateDay Shifts
Graduation (10 + 2 + 3)
Strong email writing skills, Excellent English communication (V5+), problem-solving ability
Job Role: Email Support Executive
Location: Thane, Wagle Estate
Qualification: Graduate (Mandatory)
Experience:
- Freshers & experienced candidates can apply
Skills Required:
- Excellent English communication (V5+)
- Strong email writing skills
- Good comprehension and problem-solving ability
Salary:
- Up to ₹22,000 in-hand
- Training Period: 30 days
- Training Stipend: ₹9,000
- No pick-up/drop facility
Shift & Work Conditions:
- Shift timing between 7 am to 9 pm (9-hour rotational shift)
- 1 Rotational Week Off
Job Responsibilities:
- Handle customer email queries for Axis Nodal Premium
- Draft professional, clear, and accurate email responses
- Provide resolution as per guidelines
- Maintain service quality and TAT
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