Teleperformance Global Services
Domestic Banking Voice Process
₹21,000–₹25,000 /mo
ChennaiFull-timeOn-Site1–5 yrs10 openingsBPOImmediateDay Shifts
12th
English Communication, Customer Support, Inside Sales, Problem Solving, Target Handling
Job Summary
We are looking for enthusiastic and customer-focused professionals for the role of Customer Support Associate in our Banking Process. Candidates should have prior experience in customer support or sales and possess excellent communication skills.
Immediate joiners are highly preferred.
Eligibility Criteria
- Excellent communication skills in English along with Hindi / Telugu / Malayalam / Kannada
- Minimum 6 months of experience in Customer Support or Inside Sales
- Strong interpersonal and problem-solving abilities
- Comfortable working in a target-driven environment
- Immediate joiners preferred
Key Responsibilities
- Handle customer queries related to banking products and services
- Provide resolutions through voice support/calls
- Ensure high customer satisfaction
- Achieve process and performance targets
Work Schedule
- Rotational Day Shifts:
- 9:00 AM – 6:00 PM
- 10:00 AM – 7:00 PM
- 11:00 AM – 8:00 PM
- 6 Days Working
- 1 Rotational Week Off
Compensation
Freshers
- CTC: ₹2.5 LPA
- Take Home: ₹21,000/month
Candidates with 1 Year Experience
- CTC: ₹3.0 LPA
- Take Home: ₹25,000/month
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