Customer Support Executive

Roles & Responsibilities

• Handle customer queries and provide appropriate resolutions.
• Assist customers with troubleshooting-related issues.
• Handle customer queries related to prepaid and postpaid services.
• Understand customer concerns and provide accurate information.
• Resolve customer queries efficiently while maintaining service quality.
• Communicate professionally and courteously with customers.
• Effectively communicate with customers in both English and Hindi.

Mandatory & Preferred Skills

• Good proficiency in English and Hindi.
• Strong communication and problem-solving skills.
• Customer-focused approach with professional communication.
• Ability to handle customer queries effectively.
• Comfortable working in 24/7 rotational shifts.
• Freshers and experienced candidates can apply.