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customer service

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Ground floor, , Building name indiabulls sector 63 ,4/5 , B block Near by noida Sector 62 metro station exit gate no.2, 201309Permanent Employment (Full-time)On-Site0–2 yrs100 openingsBPOImmediateDay Shifts

12th

Communication skills, active listening

Job Description: Customer Service Executive – BSES Government Process (No Sales)

We are conducting a bulk hiring drive for the position of Customer Service Executive for the BSES Government Process. This is a non-sales, voice-based customer service role that involves assisting customers with their queries and concerns related to the BSES electricity services.

Key Details:

  • Job Role: Customer Service Executive (Voice Process)
  • Industry: Government Utility – Electricity (BSES)
  • Process Type: Inbound, Non-Sales
  • Location: [Insert Location, if known]
  • Language Requirement: Must be proficient in Hindi (basic English understanding is a plus)

Salary & Benefits:

  • CTC: ₹10,500/- per month
  • In-Hand Salary: ₹9,500/- per month
  • Additional Benefits: PF (Provident Fund) & ESIC (Employee State Insurance Corporation) coverage provided as per government norms

Eligibility Criteria:

  • Education Qualification: Minimum 12th pass. No higher qualification required.
  • Preferred Candidates: Below-average academic background acceptable. Freshers are welcome.
  • Gender: Open to all
  • Experience: Not mandatory; training will be provided
  • Age Limit: 18 – 35 years preferred

Work Conditions:

  • Shift Timings: Rotational shifts (morning, evening, and night as per roster)
  • Work Type: Full-time, on-site
  • Week Off: Rotational (not fixed weekends off)

This is an excellent opportunity for individuals looking to start or stabilize their career in the customer service industry, especially those from a Hindi-speaking background with basic qualifications. No targets, no pressure – just genuine customer assistance in a professional environment.

Join a stable government-associated project and build your future with us.

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