Customer Care Executive (Tamil / Malayalam / Telugu Process)

Customer Care Executive (Tamil / Malayalam / Telugu Process)

Company: Taurus BPO Services India LLP

Location: Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra – 411014

Department: Insurance Process – Multilingual Voice Support

Contact Person: HR – Akid (Mention as Reference during Walk-in)

About Taurus BPO:

Taurus BPO Services India LLP is a leading customer support outsourcing company providing insurance-based voice support services in multiple regional languages across India. Our team ensures efficient and empathetic communication with clients and customers nationwide.

Position Overview:

We are looking for passionate and multilingual Customer Care Executives proficient in Tamil, Malayalam, or Telugu for our Insurance Process. The candidate will manage customer interactions, resolve queries, and support policyholders effectively.

Key Responsibilities:

• Handle customer calls (inbound/outbound) in Tamil, Malayalam, or Telugu.
• Provide detailed assistance related to policy renewals, payments, and claims.
• Record and maintain call data accurately in the system.
• Deliver a positive and professional service experience for each customer.
• Ensure adherence to company guidelines and performance benchmarks.
• Work collaboratively with internal teams for issue resolution.

Eligibility Criteria:

• Education: HSC / Undergraduate / Graduate (any stream)
• Experience: 0–6 months (freshers encouraged)
• Languages Required: Tamil / Malayalam / Telugu (Fluency in any one is mandatory)
• Shift: Day Shift (Full-time, On-site)

Skills Required:

• Fluency in regional language (Tamil / Malayalam / Telugu)
• Good communication and active listening
• Basic system handling and typing knowledge
• Customer-centric mindset and patience

Salary & Benefits:

• Salary Range: ₹17,000 – ₹20,000 per month
• Fixed salary + Performance-based incentives (up to ₹45,000/month)
• Opportunities for professional growth and internal promotion
• Positive and motivating work environment

Walk-in Interview Details:

📍 Venue: Taurus BPO Services India LLP, Delta 1, 5th Floor, Giga Space, Viman Nagar, Pune, Maharashtra – 411014

📞 Contact Person: HR – Akid

🗓️ Note: Direct walk-in. Mention “HR Akid” as your reference during the interview.