Job Description – Collections Executive (Personal Loans)

Position: Collections Executive

Department: Collections – Personal Loans

Open Positions: 60

Hiring Duration: Next 60 Days

Employment Type: Full-Time

Job Overview

We are looking for experienced Collections Executives to join our Personal Loan collections team. Candidates must have prior experience working with FF (Field Force) and Bucket 1 collections teams specifically in the Personal Loans segment.

Key Responsibilities

• Manage collection activities for assigned Personal Loan accounts.
• Follow up with customers regarding overdue payments and ensure timely collections.
• Handle assigned accounts as per the defined collection process and targets.
• Maintain accurate records of customer interactions and payment follow-ups.
• Achieve individual and team collection targets.
• Coordinate with the internal team to resolve customer-related collection issues.

Candidate Requirements

• Qualification: Graduation / HSC
• DRA Certification: Mandatory
• Experience: Prior experience in FF & Bucket 1 collections – Personal Loans is mandatory.
• Candidates should have good communication and negotiation skills.
• Ability to work under collection targets and deadlines.

Compensation

CTC: Up to ₹30,000–₹32,000 per month (In-Hand)

Mandatory Documents

Candidates must be able to provide:

• Offer Letter
• Latest Salary Slips
• Bank Statement
• DRA Certification

Important: Only candidates with relevant Personal Loan collections experience, specifically FF & Bucket 1 team experience, should be considered.