Banking Customer Service Executives

Job Title: Customer Service Executive – Inbound Banking Process

Location:\3rd Floor, Fortune 9, Flat No 6, 3-1091/C/1, Raj Bhavan Rd, Somajiguda (Opposite Yashoda Hospital), Hyderabad, Telangana is 500016

We are looking for motivated and service-oriented Customer Service Executives to join our inbound banking process team. The role involves managing customer queries, resolving issues efficiently, and providing accurate information in a professional manner. Selected candidates will be responsible for maintaining high levels of customer satisfaction while adhering to banking service standards.

Key Responsibilities:

• Handle inbound calls and address customer queries effectively.
• Provide accurate information and solutions in a timely manner.
• Ensure a professional and empathetic approach while resolving customer concerns.
• Maintain compliance with banking procedures and policies.

Qualifications and Skills:

• Graduate in any discipline.
• Freshers and candidates with up to 1 year of experience are eligible.
• Proficiency in Hindi and English, along with one regional language (Tamil / Marathi / Malayalam).
• Strong communication and problem-solving skills.

Job Details:

• Salary: ₹17,000 – ₹18,000 per month
• Shifts: 24/7 rotational shifts
• Week Off: 1 rotational weekly off