Support Services Executive

Visit

• Customer Support: Handle inbound and outbound calls, emails, and chats to address customer inquiries and resolve issues promptly.
• Sales & Upselling: Promote additional products or services to enhance customer satisfaction and meet sales targets.
• Order & Service Assistance: Assist customers with placing orders, processing returns, and providing product information.
• Issue Resolution: Address and resolve customer complaints efficiently, escalating when necessary.
• Record Maintenance: Keep accurate records of customer interacaction

🧰 Skills & Qualifications

• Communication: Proficiency in English and Hindi; knowledge of regional languages like Tamil, Telugu, Kannada, Marathi, or Malayalam is often preferred.
• Education: Minimum qualification of 12th pass; a bachelor's degree is a plus.
• Experience: 0–5 years in customer service or related fields.
• Technical Skills: Basic computer skills, including MS Office and familiarity with CRM software.
• Typing Speed: Minimum 30 words per minute for certain roles.Apna+1altruistindia.com+1foundit india+1foundit india+1foundit indiaPlacement India

💰 Salary & Benefits

• Salary Range: ₹14,000 to ₹23,000 per month, depending on experience and location.
• Incentives: Performance-based incentives are available.

kindly contact and send resume to:

Bilquees fatima:8491949746

Gracy:7843092317