Cogent E-Services
Customer Service Representative
₹22,000–₹27,000 /mo
Rupa Renaissance Address : 1002, 10th Floor, D-33,Turbhe MIDC Road,, TTC Industrial Area, Turbhe, Navi Mumbai, Maharashtra, 400706Permanent Employment (Full-time)On-Site0–5 yrs100 openingsBPOImmediateDay Shifts
Graduation (10 + 2 + 3)
Basic Computer Knowledge, Sales, Customer Support, Communication
Job Title: Customer Service Representative
Location: On-site Notice Period: Immediate Shift Timings:
Male Candidates: Rotational (24x7)
Female Candidates: Day shifts (7:00 AM – 7:00 PM) Working Days: 6 days a week (Rotational Week Offs) Salary: ₹22,000 – ₹27,000 INR (Monthly) No. of Openings: 100
About the Role
We’re hiring enthusiastic and dedicated individuals for the role of Customer Service Associate in our Outbound Voice Process for projects like Tata Motors Sales L1 and Tyger Capital Linguistic. If you’re passionate about customer engagement and thrive in a high-energy environment, we want you on our team.
Key Responsibilities
Conduct outbound calls to potential and existing customers
Promote products or services with clear, persuasive communication
Perform payment follow-ups and manage collection calls
Handle customer queries and provide timely resolutions
Accurately log customer details and interactions in the system
Meet and exceed individual and team-based sales/collection targets
Candidate Requirements
Education: Graduate or Undergraduate (10+2+3 minimum)
Experience: 0–5 years (Freshers welcome)
Languages: English, Hindi, Marathi
Age Limit: 18 – 30 years
Skills Required
Excellent verbal and written communication
Basic computer knowledge
Strong interpersonal and listening skills
Ability to work under pressure and meet goals
Quick adaptability to changing processes
Confidence, self-motivation, and a results-driven mindset
Selection Process
HR Round
Operations Round
Client Interview
Final Assessment
Kindly Contact:
Shaharita:- 8688402015
Gracy Gomes:- 7843092317
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